> ## Documentation Index
> Fetch the complete documentation index at: https://docs.reelevant.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Attribution

> Understand how Reelevant credits revenue to content interactions with influenced revenue and attribution models

<Warning>
  **Beta** — Attribution models and configurable attribution settings are currently in beta. Behaviour and available options may still change, and numbers may be refined as the feature matures.
</Warning>

## Overview

Attribution explains how much revenue your Reelevant [workflows](/product-guide/workflows/overview) helped generate. It links each purchase back to the content interactions that led to it.

A customer often sees or clicks Reelevant content several times before buying. Attribution shares the credit across those interactions, so you can see the real contribution of your personalisation.

## Reelevant-influenced revenue

Reelevant reports **influenced revenue** — the revenue Reelevant helped generate, not a claim to own every sale.

This wording is deliberate. A purchase usually involves several marketing efforts, so Reelevant credits its share of the outcome rather than the whole sale.

| Measure                    | What it tells you                                                                                       |
| -------------------------- | ------------------------------------------------------------------------------------------------------- |
| **Influenced Revenue**     | Revenue credited to Reelevant content interactions, spread across the interactions before the purchase. |
| **Direct Revenue**         | Revenue credited only to the last Reelevant interaction before the purchase.                            |
| **Influenced Conversions** | The share of each conversion credited to Reelevant interactions.                                        |

<Info>
  Compare Influenced Revenue and Direct Revenue side by side to see how much value your early interactions add beyond the final one.
</Info>

## Attribution models

An attribution model decides how credit is shared between the interactions that led to a purchase. You choose one model in [Analytics Settings](/product-guide/analytics/settings).

<img src="https://mintcdn.com/reelevant/qQkPheuzDTsOKuo1/images/analytics/attribution-settings-reelevant.png?fit=max&auto=format&n=qQkPheuzDTsOKuo1&q=85&s=89f135f89eeb1d546056acff00e4fb08" alt="Attribution settings on the Analytics General tab: dataset, attribution source, model, method, and conversion channels" width="1600" height="980" data-path="images/analytics/attribution-settings-reelevant.png" />

| Model                    | How it shares credit                                                                          | Best for                                                            |
| ------------------------ | --------------------------------------------------------------------------------------------- | ------------------------------------------------------------------- |
| **Last-touch** (default) | The last interaction before the purchase receives all the credit.                             | A simple view that matches classic last-click reporting.            |
| **Linear**               | Every interaction receives an equal share.                                                    | Seeing every interaction contribute evenly.                         |
| **Decay**                | Interactions closer to the purchase receive more credit. The earliest ones receive the least. | Rewarding the interactions that pushed the customer towards buying. |

### Worked example

Imagine a customer interacts with Reelevant content three times, then buys for 100.

| Model          | First interaction | Middle interaction | Last interaction |
| -------------- | ----------------- | ------------------ | ---------------- |
| **Last-touch** | 0                 | 0                  | 100              |
| **Linear**     | 33.3              | 33.3               | 33.3             |
| **Decay**      | 16.7              | 33.3               | 50               |

<Tip>
  Last-touch is the default, so your numbers match classic last-click reporting until you pick a model that shares credit across earlier interactions.
</Tip>

## The lookback window

The lookback window is the time before a purchase during which an interaction can earn credit. An interaction that happened outside this window is not credited.

You can set a different window for each interaction type:

| Interaction type           | What it means                                               | Default window |
| -------------------------- | ----------------------------------------------------------- | -------------- |
| **Click**                  | The customer clicked on Reelevant content.                  | 30 days        |
| **View-through (display)** | The customer was shown Reelevant content but did not click. | 7 days         |

A display view is a weaker signal than a click, so it uses a shorter default window. You can change either window to match how your customers behave.

## Where the data comes from

Reelevant can measure attribution from two sources. You pick the one that fits your setup in [Analytics Settings](/product-guide/analytics/settings).

| Source                 | Use it when                                        |
| ---------------------- | -------------------------------------------------- |
| **Web tracking**       | You let Reelevant track purchases on your website. |
| **Customer purchases** | You send Reelevant your own purchase data.         |

<Info>
  Both sources support click and view-through attribution, so you get the same models and measures whichever one you choose.
</Info>

With **Customer purchases**, you can set different interaction types and lookback windows per **purchase source** (matched against the transaction source in your data). Purchases whose source is not configured use your default settings.

<img src="https://mintcdn.com/reelevant/qQkPheuzDTsOKuo1/images/analytics/attribution-settings-customer-purchases.png?fit=max&auto=format&n=qQkPheuzDTsOKuo1&q=85&s=b5cebcaf313421aff1549234017a97e9" alt="Conversion channels for customer purchases, matched against the transaction source with a web fallback" width="1600" height="980" data-path="images/analytics/attribution-settings-customer-purchases.png" />

## UTM-based attribution

When you use **Web tracking**, you can attribute conversions across the UTM tags in your landing-page links instead of Reelevant interactions.

Each distinct UTM combination before the purchase becomes an interaction and earns a share, using the same models above. This spreads credit across every marketing effort in the customer's path — for example email, paid search, and social.

You choose which UTM tags define an interaction. By default Reelevant groups by `utm_source` and `utm_medium`.

<img src="https://mintcdn.com/reelevant/qQkPheuzDTsOKuo1/images/analytics/attribution-settings-utm.png?fit=max&auto=format&n=qQkPheuzDTsOKuo1&q=85&s=7b5c6a2ef677b65b19563d848196c083" alt="UTM configuration: choose which UTM tags define the grain and set the lookback window" width="1600" height="980" data-path="images/analytics/attribution-settings-utm.png" />

<Info>
  UTM-based attribution is only available with Web tracking, because it reads the UTM tags Reelevant captures from your landing-page links.
</Info>

## Beyond purchases

Attribution is not limited to online shopping. You can define your own stages — for example `signup_start` then `signup_complete` — and Reelevant credits the last stage as the conversion.

This lets you measure any goal that matters to you, not only sales.

## What's Next?

<CardGroup cols={3}>
  <Card title="Analytics Settings" icon="gear" href="/product-guide/analytics/settings">
    Choose your attribution model, lookback windows, and data source.
  </Card>

  <Card title="Conversions Dashboard" icon="cart-shopping" href="/product-guide/analytics/dashboards/conversions">
    See influenced revenue and conversions from your campaigns.
  </Card>

  <Card title="Measures and Dimensions" icon="table-list" href="/product-guide/analytics/measures-and-dimensions">
    Review the measures available for your analysis.
  </Card>
</CardGroup>
