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Release Principles

Reelevant ships continuously. Integrations are built to keep working across releases without action on your side.

Major Releases

A major release is any change that could require action from an integrator — for example a change to an existing API response, a removed parameter, or a change in default behaviour. For these releases:
  • At least 30 days’ notice before the change reaches production
  • Notice is sent to the technical contacts on your account and published on the status page
  • The notice states what changes, which endpoints or Workflows are affected, and what action (if any) is required
  • Where feasible, the previous behaviour remains available during the notice period so you can migrate on your own schedule
Even for major releases, Reelevant does as much as possible to keep the change backward compatible so that no migration is needed.

Routine Releases

Routine releases — bug fixes, performance work, new Node types, new Datasource connectors, UI improvements — are deployed without prior notice because they do not change existing behaviour. They are listed on the status page alongside maintenance windows.

What to Do on Your Side

  • Treat API responses as extensible: ignore fields you do not recognise instead of failing on them
  • Keep at least one technical contact on the account subscribed to release notices
  • Subscribe to the status page for deployment and incident notifications

Next Steps

Status & Monitoring

Deployment notices, availability, and incident communication.

Security & Compliance

Certifications, vendors, audit logging, and how to report a security issue.