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Overview

Reelevant connects from a published set of public IP addresses when it pulls data from your systems and when it retrieves remote images for Contents. Allowlist those addresses if your Datasource, warehouse, FTP host, or image host restricts inbound traffic. The current list is in public_ips.json. Use every active address unless your Technical Account Manager tells you to restrict by region.

When these IPs are used

Reelevant does not fetch from private or internal IP ranges. The host must be publicly reachable, then allowlisted to the published addresses.
If a Datasource sync or a Content image fails with a timeout or connection refused, confirm the published IPs are allowed on the remote host.