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Individualization dashboard showing individualized vs default content metrics

Overview

The Individualization dashboard measures how much of your content delivery is personalized. It compares individualized content (delivered through personalized workflow branches) against default content (non-personalized fallbacks).

Key Metrics

MetricDescription
Individualized Opening CountNumber of openers that have seen at least one individualized content.
Individualized Display CountNumber of individualized content displays. A content is considered individualized if it results from browsing interactions.
Individualized Display RateShare of individualized contents among all content displays.
Unique Individualized OpenerNumber of unique openers who saw individualized content.
Unique Individualized Opener RateRatio between individualized openers and total openers.

Individualized Content vs Default

The dashboard includes a comparison table showing side-by-side metrics for:
TypeDescription
IndividualizedContent delivered through personalized workflow branches.
DefaultContent delivered through non-personalized fallback branches.
TotalCombined metrics across both types.
To increase your individualization rate, add more personalized branches to your workflows using data nodes and conditions.